F1 Hotel Manila BGC - Privacy Statement
F1 Hotel Manila BGC (“we,” “us,” or “Controller”) is committed to safeguarding your privacy and complying with the Data Privacy Act of 2012 (“DPA”, RA 10173) and its Implementing Rules and Regulations (“IRR”).
By accessing our website, making a booking, purchasing through our Hot Deals platform, or engaging with our services, you agree to the practices described below.
Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Full name, date of birth, country and city, and contact details (e.g., email address, phone number, mailing address).
- Transaction Details: Booking information, payment details, and order history through our Hot Deals website.
- Technical Data: IP address, browser type, device information, location, and cookies that help us improve your website experience.
- Marketing Preferences: Your interest in receiving promotional content, newsletters, or special offers.
How We Use Your Information
Your personal information may be used for the following purposes:
- To process your bookings, transactions, and service requests.
- To contact you for order confirmations, updates, or issues related to your reservations or purchases.
- To personalize your experience and improve our services.
- For marketing and promotional communications, subject to your consent.
- To comply with legal obligations and ensure safety, security, and fraud prevention.
Sharing of Information
We may share your information with:
- Authorized third-party service providers (e.g., payment processors, marketing partners, courier services) to fulfill your transactions or provide services on our behalf.
Note: Their sites may contain links to other websites, apps, content, services, or resources on the internet which are operated by third parties. If you access other websites, apps, content, services, or resources using the links provided, please be aware they may have their own privacy policy, and we do not accept any responsibility or liability for these policies or for any personal data which may be collected through these sites. Please check these policies before you submit any personal information to these sites.
- Government authorities or regulatory bodies if required by law or legal proceedings.
- Business partners for co-branded promotions or services, only when relevant to your interaction or with your prior consent.
- Internal staff or affiliated companies for data processing and support purposes under strict confidentiality agreements.
We do not sell or rent your personal information to third parties.
Third Parties Who Process Your Data
- Authorized third-party service providers including administration processors, technology partners, payment processors, and courier services. You may access them through these links: Canary Technologies, Atlantis Asia.
- Banks, credit card companies, and their respective service providers as covered by our contracts.
- Such other parties whom you authorize us to disclose your personal information.
Cookies and Tracking Technologies
F1 Hotel Manila BGC uses cookies to enhance your user experience, analyze traffic, and remember your preferences. You can choose to disable cookies in your browser settings; however, this may affect certain functionalities on our website.
Data Storage and Security
All personal data is stored securely and in compliance with the Philippine Data Privacy Act of 2012. We apply appropriate technical and organizational measures to prevent unauthorized access, loss, misuse, or alteration of your data.
Some information may be stored or processed by trusted service providers outside the Philippines, but all partners are held to the same strict standards of data protection.
Your Rights as a Data Subject
- Access and obtain confirmation of your personal data being processed.
- Request correction or updates of inaccurate/incomplete data.
- Request deletion or blocking, subject to legal or contractual constraints.
- Restrict processing in certain circumstances (e.g., undergoing verification).
- Request portability of your data in a structured, machine-readable format.
- Object to specific types of processing, such as direct marketing or automated profiling.
- Request information on automated decision-making, profiling, or processing logic.
- Seek indemnification for damages resulting from unauthorized or unlawful processing.
Updating This Policy
F1 Hotel Manila BGC reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and where appropriate, notified to you by email or a site notice.
Contact Information
For inquiries, exercising your rights, or complaints, please contact:
Data Protection Officer, F1 Hotel Manila BGC
Email: dpo@f1hotelsandresorts.com
Address: 32nd Street, Bonifacio Global City, Taguig 1634, Philippines
Phone: +632 8928 9888 | +63 919 913 3804
You may also file a complaint with the National Privacy Commission, the Philippines’ data protection authority. Contact details can be found on the NPC website.
